Public Ticket #2560221

Tax Exemption based on VAT not aplied

Closed
Comments
1 Ticket
Marek started the conversation 6 years ago on October 5, 2020 at 1:45pm

Hello, my goal is that every user ( even not logged ) has same price which is with VAT included f.e. 100$ for product. I set VAT 21% for all countries coz that is VAT in our country. But there is an option for all users to Choose state and then enter vat number which will be checked by VIES Validation and if it is valid i have rule that should delete tax so the final price for those whos filled VAT correctly will be 79$. I attach mz settings it seems all good and it works when i select Tax Exemption, Requies: nothing but when i select Tax Exemption Requies: VIES - VALIDATION then its not working even with real working VAT number. So it does nothing at all when i enter correct VAT nubmber, but it should change the price. 

1 Ticket
Marek replied 6 years ago on October 8, 2020 at 8:17am

Hello Stefan,

 Thank you for responding. I want to achieve that even not registered users that dont want to register may enter their VAT number to extempt VAT. So i want to get rid of User type selection ( idk why it is there if they dont want to be registered ) and make VAT number field work for everyone.

Hope that you understand now, thanks.

2,762
KingsPlugins replied 6 years ago on October 9, 2020 at 11:44am

Hi Marek,

I got it. I've expanded the feature to work in the way you described it. Registration is no longer necessary for this to work.


To set it up:

1)

In B2BKing->Settings->Other Settings enable this:

3327101581.png


2) Your Tax Exemption rule will need to include "Guest Users". Like this:

5805210961.png


Seems to work in my tests.

2,762
KingsPlugins replied 6 years ago on October 9, 2020 at 12:53pm

The settings remain the same, so no problems there.


I tested the validation before sending the plugin to you and it worked correctly in my site. The price would update after validation. Not sure what the issue is.


Is it possible to share a temporary login to your site? I can check everything and see what the problem could be.

2,762
KingsPlugins replied 6 years ago on October 12, 2020 at 1:34pm

Hi Marek,

I was able to log in, but my user is very limited and cannot access plugins or anything else:

Can only see this: 

4061688436.png


I was thinking more about what could be causing your problem:

Did you enable this also? Could this be the problem? (this setting requires different delivery country than shop country for the exemption)

 

6894556737.png




2,762
KingsPlugins replied 6 years ago on October 14, 2020 at 6:46pm

Hi,

There was a setting that had to be enabled for dynamic rules to work for guests/b2c in hybrid mode.

Exemption works now.

Before:

4663006681.png


After:

9243564612.png


Sign In