Public Ticket #2616936

Order summary error

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13 Tickets 4
Clemens started the conversation 6 years ago on November 30, 2020 at 9:43pm

Dear Stefan, 

I have just discovered an error that turns up if I am logged in as a B2B customer of our website. If I assign myself a role as B2C customer or access the site as a guest the problem is not showing up.

The problem is that the layout of the order summary page will become messed up and weird fields like "Vat Countries Hidden" and "Vat Field Number" will be displayed.

I attached 2 screenshots of the page how it should be looking like and how they look like when logged in as a B2B user and messed up.

Can you please help me that the order summary page remains untouched like the themes standard order summary I attached as being the good one?

Thank you & best regards

Clemens

2,762
KingsPlugins replied 6 years ago on December 2, 2020 at 9:39am

Hello Clemens,

I think there is an incompatibility here with German Market. That second, "Confirm Order" screen is not default WooCommerce.


As far as I can see, the extra wrong fields are only in that screen, I don't see those in the Email received by the customer or somewhere else.


I have added some code to hide the wrong fields in that screen. Let me know if you still see issues.


- Stefan



13 Tickets 4
Clemens replied 6 years ago on December 2, 2020 at 5:05pm

Hello Stefan, 

looks normal again now. To me it seems that the prior layout remains untouched and the fields are not visible too.

I guess it should be alright then.

Cheers Clemens

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