Public Ticket #2636803

Invoice Payment

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2 Tickets 1
Customer started the conversation 6 years ago on December 19, 2020 at 11:17am

Hi there, 

Setting just the Invoice Payment as Payment Methods,  I get the following error/message:

  • SORRY, IT SEEMS THAT THERE ARE NO PAYMENT METHODS AVAILABLE FOR YOUR PROVINCE. PLEASE CONTACT US IF YOU NEED HELP.

It works with others payment methods but not with just that one. 


any suggestion?

   

2,762
KingsPlugins replied 6 years ago on December 20, 2020 at 7:11pm

Hi Antuan,

Thank you very much for purchasing the plugin,


Can you please check the the "Invoice Payment Method" is enabled in WooCommerce -> Settings -> Payments?

It should look like this:

4084916727.png


The method should also be enabled in the Groups panel in B2BKing - > Groups for the user you are testing with.

It should look like this:

7220275890.png


If this is not the issue, I can check the problem directly in your site if you want. If you want to share a temporary login to the site I would be happy to look into it.


Kind Regards,

Stefan

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