Public Ticket #2668641

Offers

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4 Tickets 2
Ivelisse Cananoglu started the conversation 6 years ago on January 23, 2021 at 12:26pm

The Offers section is not showing up for the customer under "My Account". All other pages or sections can be seen like orders, conversations, etc. I can create an offer for the b2b group and attach users but the customer can not view it.

2,762
KingsPlugins replied 6 years ago on January 25, 2021 at 2:09pm

Hi Ivelisse,


Regarding this issue, can you please check that in B2BKing->Settings->Main Settings, offers are enabled there?

4186007533.png


That would explain the issue if offers are disabled here.


If that doesn't help, I wonder if you are using some special My Account configuration or plugin. If you cannot get it to work, would it be possible to share a temporary login to your site with us so we can take a look at the issue?


Kind Regards,

Stefan

2,762
KingsPlugins replied 6 years ago on January 26, 2021 at 9:32pm

Thank you for the login.


I think I understand the issue. 

I see that you created this rule:

1253948582.png

The plugin will disable Offers for users that have Quotes instead of Cart, because without cart offers cannot be purchased.


Or do you need to allow users to request quotes for the offers? if so, I think can make a small change in the plugin code to permit this.


Kind Regards,

Stefan



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