3 Tickets
1
Good evening, I noticed that the plugin does not recognize products that have more than two variations.
So if a customer asks me for a quote for a product that has more than three variations, I can't see which variant they chose.
How can I solve this problem?
2,762
Hello Vincenzo,
We'd like to help you with this issue.
To provide support, we need a valid purchase code. Can you please provide us with your code?
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To get the purchase code please do the following,
-> Go to https://codecanyon.net/downloads
-> Click as it's shown in this image:
-> The text file downloaded should have something like this inside: Item Purchase Code: b3e5fe72-00b0-4019-a8e2-06fb26264742
Thank you for the help,
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Regarding your issue:
This is unusual, there is no limit in the plugin based on variations, so it is not clear exactly what you're seeing / what is causing it.
Can you please give more details / screenshots?
For example I have this product with 4 variations:
When a quote is requested all variations are visible:
Kind regards,
Stefan
3 Tickets
1
The plugin does not recognize products with more than two attributes.
This way I can't see which variants the customer has chosen when a request for quote is sent to me.
3 Tickets
1
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2,762
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3 Tickets
1
For the request you have solved, but I still have the usual problem when I have to bid, I have the products without the attributes.
2,762
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3 Tickets
1
This message is private.