16 Tickets
16
Hi Stefan,
I don't understand why I have problems with dynamic pricing if the product is a variable product. With the simple product I don't have a problem. I have excluded this product from discounting but it still gives the discount.
Thanks,
Ivy
2,762
Hi Ivy,
If you add this product to cart, are you seeing the correct price in Cart?
I logged in to your site and can see you disabled most caching plugins. WooCommerce has its own caching for the product display - which is more involved for variable products - so that might be it. If that's it, you should see the correct pricing when the item is added to cart.
Kind regards,
Stefan
16 Tickets
16
Hi Stefan,
That is the problem I don't see the correct price in the Cart. Sometimes the price in the cart is even more that what the customer is suppose to pay.
thanks
Ivy
2,762
Hi,
This is of course quite concerning if the paid price is not correct. Can you please give me a product example / link so I can test this scenario? Happy to look into it.
So far, I've seen various situations where discounts are displayed wrong, but never where the actual price is incorrect. I wonder if it could be related to a misconfiguration or some kind of conflict. A product example or a way to replicate this issue would be great.