Public Ticket #2759176

B2B King dynamic Rule

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3 Tickets 2
Hong Tian Zhu started the conversation 5 years ago on April 23, 2021 at 7:56pm

Good day, 

I am struggling with setting up free shipping for B2C users using dynamic rule, please assist.

I use the courier guy shipping to calculate the actual rate for shipping.


3 Tickets 2
Hong Tian Zhu replied 5 years ago on April 27, 2021 at 6:19pm

Good day, 

Thank you for the response I have tried the method and it is not working, please advise.

The website is running normally, please try login in again.

2,762
KingsPlugins replied 5 years ago on April 30, 2021 at 5:35pm

Hi,

I've been able to look into this.

I believe the rule was working correctly. The problem seemed to be that you need to select everything, country + province before the website shows shipping methods.

For example:

5442849942.png

You can see here in my tests:

COST = 2601 - free shipping is available


7549940865.png

COST = 1734 - free shipping is not available


1467614136.png

COST = 2601 - free shipping is available

4399379117.png

COST = 1495 - free shipping is not available


3016079405.png



I went into Shipping settings and changed some settings so that it shows the price and calculation before checkout:

1769350597.png


Kind regards,

Stefan

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