Public Ticket #2766087

Customer VAT in manual order

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3 Tickets 1
stefaan maes started the conversation 5 years ago on May 2, 2021 at 1:11pm

Hi,

When creating a manual order in the backend, I notice the VAT field we registered in the B2B customer profile is not being transferred to the invoice of this manual order.

How can we easily solve this problem so the VAT is also available and added in the manual made orders.

3 Tickets 1
stefaan maes replied 5 years ago on May 4, 2021 at 6:55pm

hm,

That's not really helping, the field is indeed filled in, but it's not showing on the invoice

Can I send you a login so you can check? 

It's for order: 

Order #7639 details

Let me know so I create an Admin access.

2,762
KingsPlugins replied 5 years ago on June 5, 2021 at 1:22pm

Hi,

Thank you for the credentials.

I think I've found the issue.

I've updated the plugin in your site and it seems to be working now.

6695471743.png


Let me know if you see any issues,

Kind regards,

Stefan

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