Comission for specific customers

Hi, 

1. I can choose logged in/out customers as base for comission rule but not choose specific customers. How can this be sorted? I have 2 agents who share a handful of own customers. I want to specify which should count for whom.

2. I would like to give the agent comission on all orders for a specific customer. The setting is put on "all" products, "all users", "all orders" but agent has still only comission for 1 direct sale (shop as customer) even though it says 6 orders done by that customer in agent-dashboard. That customer is marked as his.