"Sale Price isnt getting on cart" (#2863269) / KingsPlugins

2 Tickets

Giorgos started the conversation 5 years ago on September 2, 2021 at 12:55pm

When i log in as b2b user group i show sale price on product page but when i click add to cart regular price appearing and not sale price.

2,762

KingsPlugins replied 5 years ago on September 2, 2021 at 1:30pm

Hi Giorgos,

I checked your screenshots. I think most likely this is a conflict with another plugin in the site that affects prices. Discount plugins, currency plugins or any plugins with effects on prices are usually the cause.

Please try to disable all plugins except B2BKing and WooCommerce and check if this issue still occurs.

If so, we can look into directly. It would help if you can provide a backend login to your site or staging site so that we can check everything.

Kind regards,

Stefan