Public Ticket #2893683

B2B Group Customers Not in list

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7 Tickets 1

Rajnish Bhatia started the conversation 5 years ago on October 13, 2021 at 12:07pm

Hello,

`1. The users classified into B2B customer group are not appearing in your plug in customer list, though they are reflected in the users list. Only B2C customers are seen in the list. This is creating confusion if this is going to cause any issues in the application of B2B rules?

2. Also if the complete list is coming in one page why it showing multiple pages?

Please clarify at the earliest.

Regards

2,762

KingsPlugins replied 5 years ago on October 14, 2021 at 5:25pm

Hi Rajnish,

The customers table is only an information table. It does not have any effect on how rules are applied in the site.

I checked this in your site,

I disabled the "Search by AJAX" setting for the customers form. That is only needed when there are thousands of users in the site.

The table will now show only users that are B2B + have the "Customer" role (so it will not show vendors, only customers). Currently as I can see, that's only 2 users.