"USPS Shipping Method Visibility" (#2897271) / KingsPlugins

2 Tickets

Abby started the conversation 5 years ago on October 18, 2021 at 3:48pm

Hello Support Team!

I did read the FAQ about

"NO AVAILABLE PAYMENT OR SHIPPING METHODS" / METHOD NOT VISIBLE ISSUE"

However, I still need some guidance. The code you have listed at the end to give more control, I am not sure how to add that to my site and if I need it.

My client has told me that the USPS shipping option does not show up for her customers. I have double checked and it is selected under the B2b Groups settings as an option. Also, I still need zone control as she does not ship outside of the U.S so we still need that as any option.

Thank you for any help you can provide!

-Abby

2,762

KingsPlugins replied 5 years ago on October 18, 2021 at 4:23pm

Hi Abby,

I would have expected that if the method shows in B2BKing -> Groups and is enabled, it would also show in the frontend.

Is the USPS method not zone-related?

If you go to B2BKing - > Settings -> Advanced -> Components and disable the shipping methods control (as mentioned in the FAQ article), does the USPS method show in the frontend?

The code at the end of that article is a PHP snippet that can be added with this guide here: https://b2bkingplugin.com/docs/how-to-add-a-snippet-php-or-js/

The results would be that methods can still be controlled, but not by zone in B2BKing. For example you will be able to control the Free Shipping method as a whole, but you will not be able to differentiate between Free Shipping (Zone 1 - USA) and Free Shipping (Zone 2 - Canada).

Kind regards,

Stefan