Public Ticket #2900007

email when customer is assigned

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11 Tickets

valtamx started the conversation 5 years ago on October 21, 2021 at 5:23pm

Hi Stephan

Is there an option in the plugin where the agent receive a notification or email when a customer is asiggned to him?

thanks

2,762

Hi,

I'm sorry but this is not yet available. Definitely makes sense to add in future updates, so agents can know when they have a new customer.

I've noted this in our list of improvements.