Shopping Link Problem

Hi Patrick,

I apologize for the delay in getting back to you - right now we are seeing a high volume of tickets, and we're not able to reply as fast as we'd like. I can understand the frustration with not getting timely support. However, we aim to reply and resolve every ticket, even if sometimes it can take a day or two.

Thank you for the login. I see that your first issue appears resolved, as the link is working fine in my tests.

Regarding adding an order column where you can show which agent is assigned to which order:

I've added this to the plugin and I've updated with this version in your site.

This appears to be working in my tests (you can see the agent in the right side column):

I see that you have submitted a refund request. If you'd still like to go ahead with this, please let me know, and I will process this for you.

Kind regards,

Stefan

I completely understand.

You're looking for a filter in the Orders page, by Agent name, correct?

I will try to add this, but I'm not sure how hard it is to do, because honestly I've not done this before. I will try to add this and get back to you with it later today.

The plugin can show the details of all earnings by agent ( by going to https://skin-guardian.nawi-d.com/wp-admin/admin.php?page=salesking_earnings ). 

You can also click "View Earnings" and view the details for each agent. For example it will look like this:

We are looking to add more reports/charts, but currently this is the only available one. There's currently no reports by team. You can view teams and team members via SalesKing -> Teams ( https://skin-guardian.nawi-d.com/wp-admin/admin.php?page=salesking_teams )

I will be looking at adding that filter in the next hours, and will get back to you here again.

Hi,

I've updated the plugin in your site to 1.2.1 and now there is a filter by agent there:

Seems to be working correctly in my tests:

Let me know if that seems to work well for you,

Currently we don't have a report by team - we will look at adding one in future updates. For now you would have to go to SalesKing -> Teams and view the sales for each individual agent in the team.

Yes Sir! 

And thank you for changing the review on the page 🙏🙏

We are a small team, sometimes it can take a bit to get a reply, it depends on many factors like how many tickets we have in the queue, if someone is sick etc. Sometimes it will take 12 hours, sometimes 36, but please know we are always trying to resolve every ticket.

Have a good day ahead, and let me know if I can help with anything,

I am trying the following.

I go to WooCommerce -> Settings -> Products and I set the Home landing page to be the "Shop Page":

The affiliate links look like this for me:

If I try to click on the link, it goes to this page:

This is the problem, right?

I do not have a more direct solution, but I have resolved it by adding a code snippet here: https://skin-guardian.nawi-d.com/wp-admin/admin.php?page=edit-snippet&id=6&result=added-and-activated

Now it goes to the correct page.

I am not sure what slider you mean - I did not modify the page in any way. If you can give more details, I can check.

When I open the page https://skin-guardian.nawi-d.com/?affid=9OAQPSYDVL , this is what I see:

and

Hi,

I will be looking into this right now and I will update you again shortly after I get a chance to check everything. Kindly please try to not make site configuration changes in the next hour if possible.

Kind regards,

Stefan

Sorry, I did not change the translation, but I updated the plugin. That replaces translations if they are saved in the plugin folder 

If you translate a plugin, please choose a location for the translation that is NOT in the plugin folder (Not author/plugins/b2bking/languages):

Hi,

I'll be looking at this now, incl. the previous with the date display. I suspect it has something to do with a lack of support the Chinese characters.

I will get back to you again here shortly in the next few hours.

Hi,

I've made an update to the plugin in the site + added a snippet to change the date display via the Snippets plugin. I believe the points you raises are now resolved:

Definitely not normal - thank you for reporting the bug.

I've looked into this and updated the plugin in your site with a fix.

Should be resolved now.

No, that would not be possible.

B2BKing can display different pricing based on the customer's group (but the group is not something that can changed by link - only the admin can change it). 

We can look at it if we see demand for this, but probably not because pricing is very complex to set. There are over 20+ functions in b2bking that set price - there are many caches that need to be cleared - so it's hard to make it work. To make it change easily based on link would be very difficult to achieve I think. 

Currently there's only a percentage option. We can look at adding a fixed option as well for future versions - Thank you for the feedback.

Thanks for the details.

I tried to go to the order page. I select a salesperson and I save the order.

I can then see the agent:

Or do you want an agent to be automatically assigned when the order is placed?

This only works for logged in users that are assigned to an agent. For guest (logged out) users, the plugin does not have a feature for this. How would this work? random agent selection?

Yes, if an order is placed via affiliate link, that should work.

I believe I've found the issue and it's now resolved.

I placed an order via the link of the Amanda seller: https://skinguardian.shop/products/?affid=SD4S1FDI3L

And I see it is assigned correctly:

Kind regards,

Stefan

The plugin was assigning the agent to the order during the "woocommerce_thankyou" hook, when it reached the final "Thank you for your order" page. I think the issue was that in your site, with some payment methods, it did not reach that page.

I made a change to SalesKing to use a different hook that fires more reliably for each order ('woocommerce_checkout_order_processed').

Hi,

The way it was working is to show only orders placed by the agent. 

Maybe it makes more sense to show all orders assigned to the agent. I have modified the plugin in this sense now to show all.

Here it will show only COMPLETED orders:

Here it shows all: