Public Ticket #2933996

Add To Card, And Checkout Not Working While Activating B2B King WCFM Addon.

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1 Ticket 1
Sanjog started the conversation 5 years ago on December 8, 2021 at 1:50pm

I have used B2B king for wholesale but when B2B king addon for wcfm is activated, the site keeps on loading while adding products in my cart.

2,762
KingsPlugins replied 5 years ago on December 8, 2021 at 2:49pm

Hi Sanjog,

Thank you for purchasing our plugins,


1) For customer support, kindly please provide us with your purchase code for the plugin/s. To get the code, you can go to https://codecanyon.net/downloads -> Click as it's shown in this image: 0?ui=2&ik=5a46e45e67&attid=0.3&permmsgid=msg-a:r-1923782612169588203&th=1761c0675bf89b03&view=fimg&sz=s0-l75-ft&attbid=ANGjdJ-zLMjn4syMQHE8EgxICLzCEo7MY-gzbNtDXzEyXGlgWDd6b9aUEtZexm03yOgZ9BwG43TM_dt9_phxajGStl_b05qEzbxpr_RgkODtTU2sZdzVgX9lOFBZyAY&disp=emb&realattid=ii_ki5by8ks2

-> The text file downloaded should have something like this inside: Item Purchase Code: b3e5fe72-00b0-4019-a8e2-06fb26264742


2)

Regarding your issue:

It looks like there's some kind of javascript error going on there. I would suggest to try to deactivate all other plugins in the site except WooCommerce, B2BKing and WCFM and see whether this issue still happens. You can also try to switch to the default Storefront theme to rule out a theme conflict.

We can also look directly at the issue to troubleshoot it for you - we would need a backend login to your site or staging site to be able to do this.


Kind regards,

Stefan

2,762
KingsPlugins replied 5 years ago on December 10, 2021 at 6:21pm

Thank you for the login,

I believe I've found the problem and I've updated the plugin in your site with a fix. Seems to have worked in my tests.


Please let me know if you see any further issues,

Kind regards,

Stefan

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