1 Ticket
Hello
I have installed your plugin and everything works fine apart from the price of the b2c is also in here, I have already unclicked this but still this price appears.
How can I remove this price?
The regular price of the b2c is here and I would like to show only the B2b price.
Can you please help me with this?
2,762
Hi there,
Thank you for purchasing our plugin,
Generally speaking, for any product, you need to have set up a specific B2B price. Otherwise, the plugin will give the regular, B2C price.
So for each variation, you need to enter a B2B price, otherwise it default to the general regular price.
I opened your attachment but it is a bit unclear what the B2C price in your screenshots is, and what the rest of your setup looks like.
It would help if you can explain: what would you expect to be seeing here instead?
It would also help if you can share a backend login to your site or staging site so we can look at the configuration.
Kind regards,
Stefan
1 Ticket
This message is private.
2,762
Thank you for the details. I see in your screenshots the price should show as 10.10 but it shows as 14.50 for the variation.
This is not correct. I believe this is most likely some kind of theme or plugin conflict in your site with another plugin that affects pricing.
I would recommend to please try to disable all other plugins / switch to the default storefront theme to see if the issue keeps happening.
We can also look into this and troubleshoot it for you directly. We would need a backend login to your site, or a staging site, to be able to test and understand what's happening.
Kind regards,
Stefan