19 Tickets
6
Hi, I seem to have a user permissions issue for an Admin user, while logged in with admin the rules summary page is visible but when click 'edit' to view details of rule to make changes, this pages does not render. I have tried to view from different user account and I can see rules details ok, it seems to just be for this admin user is not able to view page.
2,762
Hi Mark,
I'm not entirely sure what would cause that. I'm thinking there may some kind of error, or perhaps a plugin that's interfering like perhaps a User Role editor plugin. I'd suggest checking the console for errors and checking if a plugin like Query Monitor shows any errors.
Would it be possible for you to share that admin login with us (perhaps on a secure staging site), so we can view and troubleshoot the issue directly?
Kind regards,
Stefan