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Hello,
Can the seller see somewhere the history of withdrawal requests and what is the status of the request?
withdrawal request
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2,762
Hi Fabricio,
Thanks for getting in touch,
The plugin does not record a history of withdrawal requests, it only records if at the current moment there's an active withdrawal request or not.
It records a history of payouts however. Each seller can see all payouts that were sent in their seller dashboard -> payouts:
The admin can also view this history and can view a history of vendor balance changes.
Kind regards,
Stefan
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It would be good if there is a list with the requests pending approval, with this the seller can know that the request was actually created and is in the process of being reviewed by the administrator.
For example, in the current demo I have created a withdrawal request but I have no way of knowing if it was actually created and in what state it is.
Thanks!
2,762
After the vendor has sent the request, if they click on 'Withdraw' again, they will see a message letting them know there's already an active request:
But I see your point there - this could be clearer - perhaps we should show requests in the same lists as payouts. Will certainly look more into this. Thank you for the feedback.
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exact! I should be able to see this information without having to make a withdrawal to know what my last request was.
Thanks!
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