Public Ticket #3061078

discount rules b2bking

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paola started the conversation 4 years ago on June 8, 2022 at 10:06am

Hi, I need an information:

I have a woocommerce product in 2 categories and I have 2 discount rules based on every single category.
For example: customer1 has 20% discount for category1 and has 15% discount for category2.

The system give the most convenient discount. Is there a way to get the discount based in "primary category". If I set category2 for "primary", can customer has 15% discount for the product assigned in both categories? thank you

2,762

KingsPlugins replied 4 years ago on June 8, 2022 at 11:18am

Hi Paola,

The discount system is set so that the customer will always get the highest discount available (20% in this case). Unfortunately this is built-in to how rules work, and I don't really have a way to change it.

The only solution would be to modify your configuration: change categories, change rules, or perhaps change the user's group so that there's only the 15% discount applying to the specific user / category / group.

Kind regards,

Stefan