Public Ticket #3073442

My-account page not loading

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2,762
KingsPlugins replied 4 years ago on June 28, 2022 at 11:46am

Hi there,

I am looking at the site and my account page, but I am not seeing an error:

8020222319.png

Or am I not looking at the right panel? Can you clarify please?


Kind regards,

Thomas


2,762
KingsPlugins replied 4 years ago on June 29, 2022 at 4:28pm

Hi there,

I checked your configuration now and I see you have enabled the setting for a separate B2B my account page:

4120345757.png

This setting is for the situation where you have 2 my account pages, 1 for b2c and 1 for b2b.

In this case:

- the B2C my account page must have the shortcode [woocommerce_my_account]

- the B2B my account page must have the shortcode [b2bking_b2b_registration_separate]



Is this what you want to setup? Do you have both B2B and B2C users? or what are you trying to setup?


I tried editing pages on your site, but it does not seem to work. When editing a page, it is stuck on Updating...

2911919749.png



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