Public Ticket #3099800

Required Multiple (Quantity Step)’

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3 Tickets
asif__786 started the conversation 4 years ago on August 8, 2022 at 1:28pm

Hi there, Usually, B2C users purchase in units, where as B2B users purchase in cartons/boxes. Please let me know where am I supposed to input carton quantity where units increase in accordance with variable carton quantity of every different product.

For example, our units in a carton are 50 units, if the B2B user increases once it should increase to 100 rather than 51 as the B2B user is dealing in cartons/boxes not in units after logging in.

At first I had selected the ‘Required Multiple (Quantity Step)’ and then selected the product, the rule was set to only be applied to B2B users. The selected quantity is 50. The condition was set to product quantity greater than 100.

Even after multiple attempts I couldn’t find a solution for it. I would request you to please provide a step by step solution for this case. Can we apply this rule on simple and variable products both at once?

is there any option where we could fix a rule and select multiple products under it. They can be either simple or variable.



3 Tickets
asif__786 replied 4 years ago on August 9, 2022 at 2:55pm

Hi, 

I've sent you the login credentials on private. It is a request to please make it a little quick and provide the solution step by step. It will help me a lot.

Thank you.

2,762
KingsPlugins replied 4 years ago on August 9, 2022 at 6:31pm

Hi there,

Thanks for the login, I checked the configuration now.


1) First of all, I configured the rule like this without the 'Cart Total Quantity' condition:

8179229843.png

Then after I clear the LiteSpeed Cache (important), this is working correctly for me when logged in as a B2B Users user:

You can see my video of how this is working: https://www.awesomescreenshot.com/video/10422631?key=a21e6201cd3f9757ff045060f1cfb24f



2) 

I did not understand the purpose of the 'Cart Total Quantity > 100' condition. That means that the user can purchase any quantity between 1-100 (so 23, 45, 78 will work for example), but then only 150, 200, 250 etc? Is that the idea?

You can add the condition and configure the rule like this:

6737592315.png


This will work on the Cart page, but B2BKing cannot make the script ( + - buttons) dynamically make this transition automatically when reaching the 100 item. The + - button script is not so advanced.

If the user adds to cart for example 122, the plugin will show an error that the product must be purchased in multiples of 50:

9404726465.png


Kind regards,

Stefan


3 Tickets
asif__786 replied 4 years ago on August 9, 2022 at 8:41pm

Hi

Thank you for replying.

I had edit a few simple and variable product on the rule that you had edited and made another one too.The simple products were following the condition properly, where as variable products were only showing minimum quantity while not following the condition. Please resolve this issue.

Does LiteSpeed Cache needs to be enabled or disabled permanently?

Usually companies deal with B2B users in bulk through cartons/boxes that are of fixed unit quantity.

Thank you.

2,762
KingsPlugins replied 4 years ago on August 10, 2022 at 12:25am

Hi there,


"I had edit a few simple and variable product on the rule that you had edited and made another one too.The simple products were following the condition properly, where as variable products were only showing minimum quantity while not following the condition."

If you select variable products as a whole (the main entire product), then it works differently, because the plugin wants to allow you to mix variations. So if you create the rule for the variable product, the plugin will not force 50, 100, 150, etc. because maybe you want to mix variations (for example 25 Red + 25 Blue = 50 total).

So you must select individual variations (e.g. Product X - Red, Product X - Blue), not the main product (Product X).


I see you selected individual variations here in the rule: https://be.aliagro.com.pk/wp-admin/post.php?post=9369&action=edit Titan -100gm, Titan-200gm, etc.

This seems to be working correctly for me: 

4362495273.png



Regarding the cache plugin, I recommend you turn off this setting:

8146496248.png

I disabled it now.


3 Tickets
asif__786 replied 4 years ago on August 11, 2022 at 10:49am

Hi,

After following your provided instructions, the cache was still disabled but still no change took place. I had added a few more rules and added their respective products too but the issue is still unresolved as the rule isn't applying on them. I'd request you to please suggest a permanent solution for this issue as the website is getting  delayed from getting publicly published.

Thank you.

1090369149.jpg
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3 Tickets
asif__786 replied 4 years ago on August 14, 2022 at 6:02pm

Hi,

Hope you're doing well. The issue isn't resolved yet, I'd request you to please suggest a solution for it or kindly solve it on your own as a lot of work is getting delayed. Waiting for your response.
Thank you

2,762
KingsPlugins replied 4 years ago on August 14, 2022 at 10:22pm

Hi there,

Sorry, I did not understand what issue you're referring to,

You mentioned you have a problem with variable products but I did not see that when testing. When I tested with a variation Titan-100gm I can see the rule is being applied in the cart:

4362495273.png


Please give me an example of the issue, ideally with screenshots so we can better understand what you're looking at, 

Thank you,

3 Tickets
asif__786 replied 4 years ago on August 14, 2022 at 10:43pm

Hi,

If there is an issue related to the cache then how can it be resolved? Other rules such as Minimum Order Rule is working perfectly fine but the Required Multiple Rule isn't working at all. Please provide a permanent solution for this problem.

Thank you.  

2,762
KingsPlugins replied 4 years ago on August 15, 2022 at 11:46pm

Hi there,

The rule there ( https://be.aliagro.com.pk/wp-admin/post.php?post=9369&action=edit ) has the following condition: Cart Total Quantity > 100.

9737786207.png


This means the rule ONLY WORKS IF the quantity of products in cart is already higher than 100.

So if the quantity of products in Cart is 50, the rule DOES NOT WORK

If the quantity of products in Cart is 150, the rule WORKS


You can see in this video: https://www.awesomescreenshot.com/video/10517684?key=ff3e1501cb128f6574354d39fc4acbff

When the video starts, we have 0 items in cart, so the rule does not work. I add 100+ items in cart and I reload the page. Now the rule works.


If you want the rule to always apply, you need to delete this condition:

3569901499.png


1
3 Tickets
asif__786 replied 4 years ago on August 17, 2022 at 8:44am

Hi,

Regarding the variable products issue, after selecting the main product then only one rule is getting applied on all the variations but the sizes are different and there should be a different rule for them. Only selecting a single variation isn't working for the other variable sizes as there's a different rule for every variation as there a different multiple for each size/quantity. Please suggest a solution for it.

Thank you.


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3 Tickets
asif__786 replied 4 years ago on August 19, 2022 at 11:48am

Respected Sir,
I hope you're doing well. I still haven't received any response from your side and been too long this issue isn't getting completely resolved. Kindly suggest me a solution to this problem as delaying this issue is getting really problematic for me. I hope you'll understand.
Thank you.

3 Tickets
asif__786 replied 4 years ago on August 22, 2022 at 6:32am

Hi,

Thank you for your response, you've made it really easy. This feature is working perfectly fine in the bulk order form, and on the specific product page but not on the shop page. Kindly fix this issue.

Please see:

https://www.awesomescreenshot.com/video/10627164?key=a41fbe0b4e37a9e2674c73aada01af75

I found the bulk order feature as a really innovative one. I would request you to add a column of the product rates/prices besides the quantity list.

Thank you. 


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2,762
KingsPlugins replied 4 years ago on August 22, 2022 at 4:05pm

Hi there


1) "is working in the specific product page but not on the shop page".

I believe this is solved now - I tested on your site and it seems fixed in my tests. Sometimes the quantity added is higher than the minimum - but it should always follow the step correctly.


2) 

I found the bulk order feature as a really innovative one. I would request you to add a column of the product rates/prices besides the quantity list.

This would make sense - thank you for the suggestion, we will consider adding something like this in future updates,


Kind regards,

Stefan

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