add new user

Hi there,

I watched your video.

When you search for the customer after adding the customer, please search in this box, not in the browser:

If you still cannot find the user, not even in this box, then I think you probably have a caching problem on the site.

I checked locally but I can find users immediately after adding them - so I think most likely you have a caching plugin that is caching the agent dashboard. The solution would be to add an exception and exclude the dashboard from caching.

If you want to share a backend login to your site or a staging clone site, I can also look into the configuration directly and check,

Kind regards,

Stefan

Thank you,

I think we need to exclude the dashboard in LiteSpeed settings.

I went here and excluded it: https://butikkopca.com/wp-admin/admin.php?page=litespeed-cache#excludes

I believe it's now resolved. I did a quick test and it seems to work for me.