2 Tickets
Yesterday i purchase sales king plugin
Item ID : 33154631
all setup are ok but plugin not working....
product purchase by agents link but earning not reflect in agents dashboard
Please See this scree rec video👇
https://screenrec.com/share/i89kVKSObL
Please give me solution what we do ?
2,762
Hi there,
Thank you for purchasing our plugin!
I watched your video - the configuration seems correct - I am not sure also what the problem there is. I wonder if it could be some kind of plugin conflict at some point during when the order is processed.
Can you please share a backend login to your staging site with us?
I would like to look into it directly and get this resolved for you as soon as possible.
Kind regards,
Stefan
2 Tickets
This message is private.
2,762
Thank you for the login,
2) From what I can see this is a caching problem - WP Rocket caches the dashboard and the even though the user is logged out, the dashboard is still shown.
I have excluded the dashboard in WP Rocket settings: https://staging.shabasguruji.com/wp-admin/options-general.php?page=wprocket#advanced_cache
It seems resolved in my tests now, but let me know if you still see any issues,
1) I placed a test order now, and I can see it for the user Akshaybade = 20%
I also see it for the user Swati Bade:
About the calculation, I want to give you more details about how it works:
A)599 order total => 490.98 without tax
20%* 490.98 = 98.20 for the user akshaybade
B) 20%*98.20 for the parent user swati bade = 19.64
"sometimes commission not reflected in agent dashboard..."
When you set the link with ?affid, this will set a cookie in the browser named 'salesking_affiliate_cookie'.
But sometimes I am testing and this is not set for some reason - I am not sure why - maybe because of caching as well.
I will try to test this further and get back to you.