Public Ticket #3209341

comissions coupon vs agent order

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feruap started the conversation 4 years ago on January 17, 2023 at 5:23am

I setup Agent receives comission when creating order on behalf of customer.

What happends when agent A creates a cupon A and customer finalices order with agent B and provides the coupon A? who will receive the comission?

2,762
KingsPlugins replied 4 years ago on January 17, 2023 at 3:45pm

Hi there,

In SalesKing -> Settings -> Agent Capabilities, is "All agents can manage / shop for all customers" enabled?

If this setting is enabled, then the agent which is using "shop as customer" will receive the commission,


If that setting is not enabled, then the order of priorities is:

1) (highest priority) the agent which is assigned to the customer on the customer profile page

2) coupon code

3) shop as customer

4) cart sharing cookie / affiliate cookie


If you need this changed, I believe I can provide a snippet to do that,

Kind regards,

Stefan

2,762
KingsPlugins replied 3 years ago on June 20, 2023 at 10:19am

If a subagent has a commission for an order, the parent agent can also get a commission - this is the only system the plugin has to split commissions.

For example if the parent agent has 10% of subagent commissions:

- Subagent gets $100

- Parent agent gets $10


Or it can be set so: Subagent gets $90, Parent agent gets $10 (Total commission = 100).

2,762
KingsPlugins replied 3 years ago on June 22, 2023 at 12:27am

There's no specific way to track link clicks or see a report of that,

SalesKing is not very focused on affiliate functionality - it is designed more for sales representatives / account managers etc 

Because there are already many other plugins for affiliates, ours is primarily for sales reps (situations where the agent places orders for the customer, talks on the phone with the customer, etc).


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