Public Ticket #3333344

MarketKing Stripe Connect

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16 Tickets 10
David started the conversation 4 years ago on March 27, 2023 at 2:09am

Hi,

I am in the process of setting up payment and payouts methods but I am having some issues with setting up Stripe Connect. I have followed the Documentation on your website https://marketkingplugin.com/docs/marketking-stripe-connect-automatic-split-payments-refunds-3d-secure-2-stripe-integration/ and I have not managed to get it to work.  

On the documentation it states that “This Stripe module is a complete standalone solution, meaning that no other Stripe plugins are necessary”  and therefore have not installed any stripe plugins.

Below I have listed the steps taken

  1. Enabled ‘Stripe Connect’ by going to MarketKing -> Modules and turning on the 'Stripe Connect' option.
  2. Enable Stripe Payouts by going to MarketKing -> Settings -> Payouts and enabling Stripe Payouts as an option.
  3. Headed to WooCommerce -> Settings -> Payments

There is not newly added 'MarketKing Stripe Connect (Split Pay)' method.

I have tried disabling and reenabling step two and step one but the 'MarketKing Stripe Connect (Split Pay)’ payment method is still not added. Also to note that I am the Admin user.

I have also tried adding a custom payment method and this also does not show up in WooCommerce -> Settings -> Payments 

I am hoping that this is just a simple solution and would be very grateful for your help on this matter.

Kind Regards,

David

 

 

2,762
KingsPlugins replied 4 years ago on March 27, 2023 at 1:57pm

Hi David,

You should normally see the method here at the bottom:

4923240635.png


Maybe the problem is related to the MarketKing version. Do you already have the latest ones?

- MarketKing Core 1.5.60

- MarketKing Pro 1.5.60



I am not sure what else it could be. Maybe some kind of plugin conflict.

If you would like to share a backend login to your site / staging site , we can look into it directly and check.


Kind regards,

Stefan

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2,762
KingsPlugins replied 4 years ago on March 28, 2023 at 11:07pm

Hi David,

Thanks for the login,

I updated the MarketKing Pro plugin on your site now and I can now see the Stripe method:

2905788181.png


To get automatic updates for it, you could install and configure the Envato Market plugin: https://www.envato.com/lp/market-plugin/

It gives automatic updates for all plugins purchased on Envato,


Kind regards,

Stefan

1
16 Tickets 10
David replied 4 years ago on March 29, 2023 at 6:14am

Hi Stefan,

Thank you for your help.

Excellent tip on Envo Market Plugin, I have now installed it to keep the plugins up to date. 

Kind Regards,

David

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