Public Ticket #3339818

Vendor Shipping Rate error

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2 Tickets 2
Avinav started the conversation 4 years ago on April 3, 2023 at 2:21pm

Hi, there is an error in shipping rates. When I'm adding custom shipping rate in vendor portal. But while purchasing only admin rates are showing while purchasing.

2,762
KingsPlugins replied 4 years ago on April 4, 2023 at 10:14am

Hi Avinav,

Thank you for getting in touch with us!


I tested but this is not something I am able to see. When a vendor configures a shipping rate, I see that rate shows on the frontend.


Regarding admin rates, please note that rates configured by the admin show for all vendors by default. This is a built-in way for the admin to force vendors to accept certain shipping methods. 

If you want some methods to be only for admin products, this can be configured via MarketKing -> Settings -> Vendor Capabilities: https://prnt.sc/lREXLeuOuhuE

This may not be in the demo yet as it's a newer feature.


Kind regards,

Stefan

2,762
KingsPlugins replied 4 years ago on April 4, 2023 at 10:14am

Hi Avinav,

Thank you for getting in touch with us!


I tested but this is not something I am able to see. When a vendor configures a shipping rate, I see that rate shows on the frontend.


Regarding admin rates, please note that rates configured by the admin show for all vendors by default. This is a built-in way for the admin to force vendors to accept certain shipping methods. 

If you want some methods to be only for admin products, this can be configured via MarketKing -> Settings -> Vendor Capabilities: https://prnt.sc/lREXLeuOuhuE

This may not be in the demo yet as it's a newer feature.


Kind regards,

Stefan

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