Stripe error

hello

thank you for your help.

test mode worked

but 
Settings cannot be made in Live mode yet.

error contents
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in the vendor-dashboard
To connect with Stripe
Click Connect with stirpe
I get the following error.

{"error":{"message":"The Connect platform has not completed identity verification.
 Live mode accounts may not be connected until the platform's identity is verified.",
 "message_code":"connect_platform_identity_not_verified"}}

PS
I'm trying to connect to the same Stripe account on the parent and vendor side.
Does that matter too?