Public Ticket #3416472

Registrazione dati cliente

Closed
Comments
53 Tickets 14
mariateresa started the conversation 3 years ago on July 17, 2023 at 10:19am

Buongiorno, 

vorrei chiedere un info.

Io per l'inserimento dei clienti, utilizzo wp-all import (da gestionale a sito).

-Vorrei inserire anche la partita iva nei dati cliente--> è possibile?

-Inoltre vorrei che una volta loggato il cliente, lui deve fare solo "ordina" i dati devono essere già salvati e non deve inserirli ogni volta--> è possibile?


2,762
KingsPlugins replied 3 years ago on July 19, 2023 at 8:05am

Hi there,

-> It is possible to also import the VAT number. That number is stored as user meta data,  in a custom field named b2bking_custom_field_1234 , where 1234 is the ID of your VAT field (unique on each site).

So you would need to import this user meta field.

-> By default if you import fields such as Name, Address, Company Name, VAT, etc, these fields should be automatically filled during checkout and not require being entered again,


Kind regards,

Stefan

53 Tickets 14
mariateresa replied 3 years ago on July 19, 2023 at 10:00am

Thank you!

I used custom field and it run and save VAT

6633158387.png

The problem is that when I go to checkout i have to upload ech time all data

3724240906.png




2,762
KingsPlugins replied 3 years ago on July 19, 2023 at 3:13pm

Hi Mariateresa,

The field in your checkout, and the field in the site backend appear to be different fields.

I say that because our plugin adds VAT at the end of the checkout, not under the country like in your screenshot. The labels are also different (the first says 'VAT', the second says 'P.IVA'), so I am quite sure they're different fields. Probably the field in your checkout is created by a different plugin. You can test by simply deactivating B2BKing and seeing if P.IVA still exists in your checkout.



To make the B2BKing VAT field show during checkout, you can go to B2BKing -> Registration Fields and edit the field. There please make sure to enable "add custom field to billing" and also select groups and countries that see it:

8344765687.png


If the user has a VAT number like in your screenshot (02255190650), it should automatically be pre-filled during checkout.

53 Tickets 14
mariateresa replied 3 years ago on July 21, 2023 at 6:54am

Hello,

the checkout is the defoult of woocommerce.

For the VAt I had Pluggin: Checkout field editor.

Now I have disabilitate this, but the problem is the same

2762934869.png


2,762
KingsPlugins replied 3 years ago on July 26, 2023 at 1:06pm

If disabled do you not see the B2BKing VAT field at all?

Is the VAT field configured as described here?


8344765687.png




We can check the issue directly on your site and configure it, if you would like.

For that, could you share a backend login to your site, or to a staging clone site with us?


Kind regards,

Stefan


53 Tickets 14
mariateresa replied 3 years ago on August 15, 2023 at 3:34pm

I convalid VAT 

3911736981.png


Ma vorrei che in IVA thar sta risparmiando l'iva di questi utenti.

Nel cliente la situazione è:

3972986359.png



Non capisco perché


2792392854.png


53 Tickets 14
mariateresa replied 3 years ago on August 22, 2023 at 7:29am

Hello,

in the import VAT is ok.

For the export of orders my unique code is VAT, so in the import I would like use VAT.

In the import there is the code P_iva, but it is the P_iva of woocoomerce and not of B2B king.

It is possible use thise code?

2,762
KingsPlugins replied 3 years ago on August 22, 2023 at 2:08pm

Hi there,

How are you exporting orders, with a plugin? 

Can you choose what meta-data to include in the export? If you can, all that would be needed is to also export the meta key B2BKing uses: b2bking_custom_field_*****


Sign In