"Invoicing" (#3435756) / KingsPlugins

2 Tickets 2

Leonardo started the conversation 3 years ago on August 13, 2023 at 2:51pm

Hello.

Great plug-in.

Please could you help me.

What i would like is to automatically create an invoice of the commission that i take from the marketplace sales.

. I did install WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels and from the client side i can see the invoice. From the vendor dashboard i don't see the invoice from the sales that are terminated.

I tried also PDF Invoice & Packing Slips with the same result

I don't see also where is the invoice from my commission that i took from the seller.

Could you help me please. Thank you.

2,762

KingsPlugins replied 3 years ago on August 13, 2023 at 7:45pm

Hello Leonardo,

Thank you for purchasing our plugin,

We would recommend you make the following settings:

We advise to use the plugin: https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/

In MarketKing -> Modules enable the Invoice & Packing module.

In MarketKing -> Settings enable the "commission invoices" setting:

For vendors to be able to generate invoices, you would usually need to enable 'Processing' here, so that invoices are generated automatically when the order is placed:

Screenshot-2022-07-31-at-17.01.05-1024x456.png

Vendors and admin should then be able to get their invoices:

On the vendor dashboard when editing an order:

Screenshot-2023-01-09-at-12.41.09-1024x255.png

On the admin side:

Screenshot-2023-01-09-at-12.40.56-1024x376.png

Let me know if that works for you.

If you have any issues, we can configure this directly on your site. We would need a backend login to your site, or a staging clone site, so we can do that,

Kind regards,

Stefan

2 Tickets 2

Leonardo replied 3 years ago on August 13, 2023 at 9:25pm

This message is private.

2,762

KingsPlugins replied 3 years ago on August 16, 2023 at 5:15pm

Thank you for the details,

I looked into that now - it seems there was an error related to no shipping tracking options.

I made a plugin update for MarketKing and I installed it on your site. I believe that resolves the issue now.

As vendor I can now see the invoice options on the right sidebar: