1 Ticket
Hi,
i am a WordPress developer and I created a woocommerce website for my client using the plugin WooCommerce First Purchase but the popup not showing on the website.
please fix this issue it's urgent.
Popup not display on my site
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1 Ticket
2,762
Hi Muhammad,
Thank you for purchasing our plugin!
I'm not sure what the issue there is but we'd be happy to check and troubleshoot. For that, is it possible to share a backend login to the site or a staging clone site?
It would be the best way we can look into this and get it resolved for you as soon as possible,
Kind regards,
Stefan
1 Ticket
ya sure!
There are credentials:
https://demo.hostinguish.com/administrator-access/
username: omd_superAdmin
Password: q@0h2dEAe81*
Thanks for your prompt reply
1 Ticket
sir we are already late since 8 hours left what is update?
1 Ticket
sir any update client is very shout now please help me.
2,762
Hi again,
Thank you for the details,
I looked into it now and there was a PHP incompatibility. I updated our plugin to a new version and I believe the problem is solved now:
Kind regards,
Stefan
1 Ticket
Thanks, Stefan for your prompt response,
Yes, the problem is solved now, but my PHP version is 8.0 your plugin not working properly, and not sending any emails, when I down my PHP version to 7.4 your plugin supports it and sends emails perfectly.
and my others plugins supporting the 8.0 PHP version smoothly, so how can handle this issue?
2,762
Hi again,
I have made an additional update that I believe resolves the email problem with php 8.
I have installed it on your site. Please let me know if you see any further issues,
Kind regards,
Stefan