Public Ticket #3449633

Seeing post in B2B menu

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11 Tickets 13
Eve started the conversation 3 years ago on September 1, 2023 at 3:56pm

Hi There,

I just B2B in the website I'm building on a temporary URL and when I click (for example) B2B groups I see the post I have in my website. see attached.

When I reload the page they are gone and I can see the groups. This also happens with the group Rules tab, Offers, dynamic rules and Registration roles.

I can work with the plugin, but I don't want it to have compatibility issue which will give any problems later. I haven't set any yet and didn't test it's functionality, because I just installed it.

Do you know why this is happening and if it can cause any future problems?

Thanks for your help in advance! Kind regards, Eve

2,762
KingsPlugins replied 3 years ago on September 2, 2023 at 12:28am

Hi Eve,

I believe there must be a conflict with another plugin on your site, that affects which posts are displayed there in the backend. 

This almost surely will not have any functionality effects, it's probably just an annoyance when editing backend posts.


To figure out what the conflict is with, I'd suggest deactivating all other site plugins to see if that solves it. 

We can also troubleshoot it directly on your site if you would like. We would need a backend login to the site or a staging clone site, so we can look into it.

Kind regards,

Stefan

11 Tickets 13
Eve replied 3 years ago on September 4, 2023 at 1:57pm

Hi Stefan,

I'll zee if I can find the plugin which causes the issue. But if I find it, what can we do? I need all plugins I'm using right now...

2,762
KingsPlugins replied 3 years ago on September 4, 2023 at 2:05pm

But if I find it, what can we do? I need all plugins I'm using right now...

If you can tell us what plugin it is, I can look into it to see if I can find the issue/conflict in the code - perhaps this is something we can resolve by making an update to B2BKing.

11 Tickets 13
Eve replied 3 years ago on September 5, 2023 at 5:49pm

Hi Stefan,

You were right, the 'core' plugin of my theme is the one making the posts show in the B2B menu.

The theme I'm using is Salient (theme Nectar) and it has several plugins you can add, the 'core' plugin is the one you always need.

So what now? 

11 Tickets 13
Eve replied 3 years ago on September 6, 2023 at 2:44pm

Woohoow Stefan! It's working! I'm so happy with the way you help me. Thanks man.

1 question; How am I gonna update this plugin in the future? Will I receive the notification in the backend? And can I just update it without losing your extra code?

1
2,762
KingsPlugins replied 3 years ago on September 6, 2023 at 3:08pm

Glad if I could help : )

We will add this code to the main codebase, so you can just update the plugin normally without losing the extra code.

You will get a notification in the backend when new updates are published. For that to work, it is needed to activate the license by going to B2BKing -> Settings -> License. We have a guide here: https://kingsplugins.com/licensing-faq/

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