Whay is support so expensive?

Hi Mike,

On Envato, the support price is set by them automatically, we do not have a way to change it.

You can purchase support directly from us via this link: https://buy.paddle.com/product/814644 - this is $99 for 1 year of support, renewable.

After purchasing, you can open tickets with us in the 'Support Plans' category here: https://support.kingsplugins.com/submit/#100020513

Let me know if I can help with anything, or if you have any questions,

Kind regards,

Stefan

Since this purchase is a support purchase, it will not generate a license code. It is only something we add to your account on here, so we know you have access to the support service.

In B2BKing -> Settings -> License you can use the Envato license code. To activate (if you haven't already), you can see https://kingsplugins.com/licensing-faq/ and specifically go to "How to activate if I purchased on CodeCanyon?". 

The Envato license code provides lifetime plugin updates. Only the support service expires.

Kind regards,

Stefan

Hi,

When creating a support ticket please choose the Support Plans category here:

(this is a special category to be used after purchasing a support plan as you have)

Or please simply just reply here in this thread with your queries or tickets - we already have your account information.

Hi again,

 regardless if the cart contains another item that is not part of the dynamic rule group.

That is not what the update would do - The update simply makes sure a product is not discounted twice, it does not matter whether other items are in the cart / rule or not, so that should not be an issue.

In your screenshot I think the problem is simply that the "Apollo HVLP Compressed Air AtomiZer Spray Gun" product is not in any of the categories in your rule.

The rule was (I think none of the categories match the product):

I modified it and I added "7700 atomizer conversion" to the rule:

Now I see the discount:

The reason why "Inline Compressed air regulator with guage" is not discounted is because the rule condition is "category product value > 100":

That means that each category amount is counted separately and must meet the minimum of $100 for the discount to apply.

Since that product costs $79.95, the category it belongs to does not meet the threshold.

If you change the condition to "cart total value" instead of "category product value", then it applies:

If the rule contains multiple categories, conditions such as "Category product value" treat each category independently, not as a total.

So each category is treated independently of the other categories in the rule.

If you want to treat all products in the rule as a group, I would suggest giving the products a tag, and then creating a rule for that tag.

One last thing, would it be possibel to chnage the labelling next to the discount and maybe have it say "Accessories Discount Applied"

I think we can change the final "Discount" wording to something like "Discount Applied", but the full name of the category would still show e.g. "X Series Gun Accessories Discount Applied".