Price visibility issue

Hi Dylan,

Thank you for purchasing our plugin,

I understand you are saying you entered prices including tax, but guest users see it without tax? even though your tax exemption rule is only set to apply to B2B users?

I cannot really explain what would cause this, it's quite strange. I'm sure it must be some kind of configuration issue.

Is it possible to share a backend login to your site, or a staging clone site with us? I can look into this directly to troubleshoot, and try to resolve this for you as soon as possible.

Kind regards,

Stefan

Thank you for the details,

I deactivated the B2BKing plugin and I was still seeing the issue, so I looked further into tax settings. It seems ultimately it was related to this Woo setting:

It was set to 'customer billing address' which apparently needs the user to enter their address first before determining the tax rate (so the rate was 0 at first). I set it to 'shop base address', which I believe fixes it.

Let me know if you see any further issues or anything I can help with,

Kind regards,

Stefan

I believe I can help write a code snippet that does that.

Should that show under all products for guest users, or specific products only?

I added a code snippet here that adds an extra "Login to view prices" text, to the sugarcane straw category, for logged out users:

https://bambu.co.nz/wp-admin/admin.php?page=edit-snippet&id=5

However, the price is already hidden for that category using this rule:

So currently that "login to view prices" text shows twice.

Maybe I misunderstood, let me know and I can modify that snippet to show for a different category, for logged in or logged out users.

Glad to hear that's working!

Yes, you can just edit the text within the snippet.