8 Tickets
4
Hello!
I need an email to be sent to the store manager's address (not the administrator WP) when users with roles that require registration approval create an account.
How can I configure this? I have read this documentation, but it was not helpful: https://b2bkingplugin.com/docs/how-to-customize-b2bking-emails/
Can you help me ASAP?
Thank you!
2,762
Hi there,
To do this, you can directly modify the email in WooCommerce -> Settings -> Emails -> New customer requires approval:
Then you can enter multiple emails to receive it (comma-separated), this way:
Kind regards,
Stefan
8 Tickets
4
8 Tickets
4
Hi again, Stefan,
I tried your instructions, but I didn't receive any email to approve the new B2B user. I don't understand why it didn't work, as the settings are very easy to configure. Can you please help me?
I also shared the access admin user on another ticket that I sent a few minutes ago. Could you please review the settings to ensure that the notification email is configured correctly?
Best regards, and thank you! 🙏
8 Tickets
4
This message is private.
2,762
Hi there,
Please first see my response in the other ticket before this one.
I checked this now, and I see the "Nuevo cliente pendiente de aprobación" does show in the log:
https://blisscare-lab.com/wp-admin/admin.php?page=wpml_plugin_log
I think it is related to that same YITH setting as in the other ticket - their plugin is probably taking over the registration process.
Let me know if you still see issues with that deactivated.