Public Ticket #3519705

Very unclear if obligatory fields were left not filled in

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6 Tickets 2

Niko started the conversation 3 years ago on November 11, 2023 at 12:31am

The problem is that for the user it is very hard to comprehend which fields he left not filled.

Please visit our site and try to click User Registration (desktop. Chrome). Then click Register. Site will scroll to the first missing required field (on desktop). Please note that the field is hidden under menu.

Now try it with Safari on iPhone and fill in all the info and skip for example file upload, it will be still unclear that user forget to upload file.

I would suggest to mark very clearly what fields were not filled for example same way it is made in WPForms plugin.

Thank you

2,762

KingsPlugins replied 3 years ago on November 12, 2023 at 2:58am

Hi Niko,

Regarding the field hidden behind the menu, I've added a code snippet to your site to address this. It makes it scroll higher than the field itself. It seems to be working in my tests.

Are you still seeing any issue now?

Generally, we rely on the browser's own form validation. We will consider looking to add our own validation to the forms for future updates, thank you for the feedback,

Kind regards,

Stefan