Invoices

Hi Alexander,

I'd be happy to check and see if there's something we can do on our end to resolve it. The invoice gateway is implemented as a standard WooCommerce payment gateway, so I'm not really sure where to start with it unfortunately.

Can the Mailchimp team share more details, including technical details? What API calls are not being triggered and do they have any idea why? Are there particular hooks involved, or is this dependant on an order status? Any details and technical info they can share would be helpful. 

Could the problem be that the invoice gateway uses the "on-hold" order status?

Kind regards,

Stefan

My suspicion is that the problem could be that Mailchimp only works with the processing order status.

You can try to add this PHP code snippet to your site, to see if it solves it:

add_filter('b2bking_invoice_payment_order_status', function($status, $order){
    return 'processing';
}, 10, 2);

This makes our invoice gateway use processing instead of on-hold.

The best way to do it would be by using a code snippets plugin.

You can follow our guide here: https://b2bkingplugin.com/docs/how-to-add-a-snippet-php-or-js/