Public Ticket #3560942

Complete Order - Vendor Dashboard

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30 Tickets 30
Gabriel Guidarelli started the conversation 3 years ago on January 13, 2024 at 9:48pm

Hi there, 

I am attempting to close this order from my dashboard, however, I cannot see any 'Completed'

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The General Global Settings for vendors are as follow: 

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Thanks in advance

Gabriel

2,762
KingsPlugins replied 3 years ago on January 14, 2024 at 10:40am

Hi Gabriel,

The following setting may be causing this: in MarketKing -> Settings -> Shipping -> Require shipment to complete order:

2928815407.png


If this is enabled, it will only allow vendors to set an order to completed once they've entered a shipment.


Please let me know if disabling that can solve it,


Kind regards,

Stefan

30 Tickets 30
Gabriel Guidarelli replied 3 years ago on January 14, 2024 at 6:00pm

Hey, thanks for the prompt answer on a Saturday

Yeah, mine is set to True but I am still unable to complete it. Even though I added 2 shipments.

I am most likely missing something

Dashboard

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MarketKing

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Cheers

Gab

2,762
KingsPlugins replied 3 years ago on January 15, 2024 at 6:25pm

Hi Gabriel,

I tested locally and I believe I have found the issue.


There was a bug related to our latest HPOS update I have now released an update to MarketKing Core: version 1.9.05. I believe it should solve it.


A new shipment will have to be created to make it possible to complete the order,


Kind regards,

Stefan

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