2 Tickets
1
Hello everyone.
Once you configure the plugin and access the agents dashboard, you can't see the various individual parts (messages, my clients, etc)
It redirects me to a non-existent page complete with a warning "This page does not appear to exist."
The directories have all the appropriate php files in them.
What can be done?
2,762
Hello Annalisa,
Thank you for purchasing our plugin,
For support, kindly please share your license key / code with us:
To get your key:
- If you purchased on KingsPlugins.com - Where is my KingsPlugins license key?
- If you purchased on CodeCanyon (Envato/ThemeForest): Where is my Envato purchase code?
Regarding your question:
It's possible that the site is using an incompatible setting for permalinks. Please go to your site's backend, to Settings -> Permalinks, and set it to "Post name", then save settings.
Let me know if that can help solve it,
Kind regards,
Stefan
2 Tickets
1
Hi, unfortunately the site was made by a third party and they do not share the required codes with us.
However, I was able to fix the problem thanks to your directions.
Thank you very much!