Public Ticket #3599461

Form submission

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myrto started the conversation 3 years ago on March 5, 2024 at 5:12pm

Hello,


I am using the registration shortcode on a dedicated page. When a user fills it and submits they get redirected to homepage without any information.


Is there a way to not be redirected and just have a pop up or a message to show? 

2,762
KingsPlugins replied 3 years ago on March 6, 2024 at 10:29am

Hello Myrto,

B2BKing does not normally redirect to the home page. It would normally stay on the same page and display a message to the customer.


There must be another plugin on your site that does that redirect to the homepage.

In my experience, one of the most common plugins that does this is the "Maintenance" plugin. Please check whether you have that plugin on your site. If you do, please deactivate it, and you will see it no longer redirects registrations to the homepage.


If that's not the one, I would advise to try to deactivate all other site plugins until you find which one causes it.


Let me know if that can help solve it,

Kind regards,

Stefan

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