Public Ticket #3611521

Deletion issue on shopping lists

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1 Ticket

Abbie Markham started the conversation 3 years ago on March 21, 2024 at 10:00am

Hello,

I wanted to raise an issue on: https://woo.com/products/subaccounts-multi-user-accounts/

We are using this plugin on a client's website, and the issue is that when a product is deleted in backend, it is not removed from shopping lists automatically. This is causing frustration.

Also, if a product on a shopping list is deleted permanently in the backend (deleted from bin), then the entire shopping list that featured the product will break and cannot be accessed, deleted, amended etc.

Is this something that you could look into please?

Attached files:

critical error.jpg 22 KB

2,762

KingsPlugins replied 3 years ago on March 23, 2024 at 9:31am

Hello Abbie,

We'd be glad to assist. For plugins on Woo.com, support must be done through the Woo platform, as WooCommerce requires this.

For that, kindly please open a ticket at the following link: https://woo.com/my-account/contact-support/ - this is the support link for all Woo.com plugins.

Kind regards,

Stefan