Vendor Creation

Hello Mauro,

Thank you for purchasing our plugin,

It does sound like there may be a missing permission somewhere, although I'm also not completely sure where. It shouldn't be a problem that a custom role is used, but maybe that role lacks a specific permission / something is preventing it from submitting the form.

It would be great if we could check this directly and test. For that, would it be possible to share a backend login to the site, or to a staging clone site? I can then go through the code and see what exactly happens and where the issue is.

(if so, please also let me know what role it is / how to test for the issue).

Also, ideally it would be great if the plugin could automatically create a store for new users with the custom role I created specifically for these types of vendors.

This may be achievable, it depends on how these new users are created. Are they created manually or is there a registration form that registers users into this role?

Kind regards,

Stefan

Thank you for the access details,

I looked into this now on the site,

It seems in general this doesn't work for any non-admin users, not specific to the Vivaio role,

I believe some plugin or code is restricting this. I will be doing some further tests and trying to get back to you with a solution to this later today. 

Will message here again with more info shortly.

Thank you for your patience on this,

After some more testing, it seems the following plugin is changing how this works:

Indeed Ultimate Affiliate Pro

If this plugin is disabled, then that form seems to work for all users (as it should), both the Vivaio role and other roles like Cliente.

If that plugin is enabled, it no longer seems to work for any non-admin user.

Another thing I notice is that if I disable that plugin, the Vivaio role seems to get an admin bar on the frontend, other roles do not, but that probably has to do with how the role is configured. My guess is that plugin adds some frontend restrictions, including a restriction to process forms / save data like our form.

I am not completely sure why that plugins does that / what it does technically. Normally any affiliate plugin should work, I have not seen this result before. It may be worth to ask their team about it in case they understand what is happening - I think maybe there is a simple fix.

Also, is there a way I can automatically have MarketKing add a new user with the role Vivaio as a Vendor/Store?

I believe you are registering Vivaio role users using a WPForms form? I think I could add a code snippet that makes a wpforms form also set users as vendors directly. Could you provide me with the link to which specific form is being used?

I have set up a code snippet on the site that makes that form auto-register vendors.

I tested and I believe this is working.