Cart items being cleared when switch between main acc and subacc

Dear Support Team,

I am encountering an issue where cart items are being cleared when I switch between my main account and a sub-account, and vice versa. Specifically, if I have items in my cart under my main account and then switch to a sub-account, all items in the cart are lost upon returning to the main account. The same problem occurs in the opposite direction: if I add items to my cart while using a sub-account and then log into that account through the main account, the cart items disappear.

Is there a solution to ensure that cart items remain persistent regardless of switching between accounts? This functionality is critical for a seamless user experience, especially in a B2B context where switching between accounts may be a common practice.

Thank you for your assistance.

Thanks for solving this.

Kind regards.

Hello, I have just purchased Kingsales, and as an agent, when I log into the customer's account, everything in the customer's cart gets deleted. Can you help resolve this issue here as well? Thank you.