11 Tickets
1
We use Klayvio for marketing to our customers and the issue we have is that they are unable to distinguish between b2c and b2b customers. When a B2B customer signs up they are given the role of "customer" and then assigned to a b2b group.
If we change the role to something custom does that change any of the settings in b2b? Is anything tide to role on B2BKing?
2,762
Hi there,
Indeed B2BKing uses its own B2B groups rather than standard WP roles like customer, editor, etc. If you would like, you can change the default 'customer' role to something else, B2BKing would not have an issue with that.
It is also possible to make B2BKing use roles. For that, you can follow the steps in our guide here: https://b2bkingplugin.com/docs/how-to-use-wp-roles-with-b2bking/
After following that, you will have a role for each B2BKing group and the plugin will also assign / sync group and role automatically.
Kind regards,
Stefan