Public Ticket #3637459

CART

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53 Tickets 14
mariateresa started the conversation 2 years ago on April 29, 2024 at 9:21am

Hello,

When I install salesking started my problems.

After 24h my cart is emptying 

Why?

I disinstall pluggin I wold like to know if the problem is a conflict 

2,762
KingsPlugins replied 2 years ago on April 30, 2024 at 5:58pm

Hi there,

SalesKing does not empty the cart every 24h, but it does empty the cart when some actions happen, such as when the user switches to shop as a customer, or switches back to an agent.

Whenever such a switch between agent and customer account happens, the cart is emptied. If you would like to disable this behaviour, you can add the following PHP code snippet to your site:

add_filter('salesking_empty_cart_on_switch','__return_false');

Other than that, I don't think there is any mechanism in the plugin that can cause there. It may help if you have any more information or thoughts on what exactly triggers it,


Kind regards,

Stefan

53 Tickets 14
mariateresa replied 2 years ago on May 1, 2024 at 7:34am

Thank you, I understand the problem.

My problem not depended from B2b king but from wp-allimport

I charged all data user every way, and every way it deleted the cart


thank you

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