Public Ticket #3658617

problem

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Kostas Kousinovalis started the conversation 2 years ago on May 31, 2024 at 7:05pm

Hello

When i activate the plugin, nobody can add a product to the cart.

I have to disable it to use our site.

I tried the hybrid option but still the same problem and now its disabled.

2,762
KingsPlugins replied 2 years ago on May 31, 2024 at 8:40pm

Hello Kostas,

Thank you for purchasing our plugin,


Is the issue that the prices are hidden and replaced with a message such as "login to view prices"?

If so, you can disable this behaviour, by going to B2BKing -> Settings -> Access Restriction -> and setting it to "None" here:

5233866992.png

If that's not it, it would help if you can please clarify what exactly happens when users try to add an item to cart. Or if you can share a backend login to the site or a staging site, we'd also be glad to check directly,


Kind regards,

Stefan

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