Public Ticket #3676653

Non-Italian B2B users see the price with VAT included

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8 Tickets 6
cinzia started the conversation 2 years ago on June 30, 2024 at 9:24am

Non-Italian B2B users see the price with VAT included.

For example, the product for B2B users has a price of 10 euros + VAT:
Italian B2B users see a price of 12.20 euros in the shop and 10 euros + VAT 2.20 in the cart
non-Italian B2B users see the price as 12.20 euros in the shop instead of 10 euros, and in the cart 12.20 instead of 10 euros



thankyou

Have a nice day



2,762
KingsPlugins replied 2 years ago on July 5, 2024 at 9:19pm

Thank you, I checked this on the site now. I think the problem is coming from here:

4491919091.png

We do not have a tax rate set for other countries except Italy. 

Therefore for example, if we have a customer from Spain, the plugin needs to remove the tax, but it does not have the tax rate.


To solve this, I created a * global rule (for all countries), to set it to 22% for all countries:

6199997531.png

(I don't know if you need a different % for each country. If so, you can change the settings here).


I believe it is now working as expected: https://www.loom.com/share/071cf35256f54fb788bf7225cce581a8?sid=0540441f-0c73-438c-8afd-2fab71728085

Something to note: Your tax is set based on customer shipping address ( https://prnt.sc/QPl4oH2pZfp1 ), so you need to change the shipping country to see the tax changes in cart / checkout.


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