Custom Prices and WPML

Hi again,

In the script as i read it, all logged in, does not need to se the wpml price, but it's possible to have a customer in another contry, with the price from wplm. 

It would help if you can please give more details on this. Which price should users get in the following scenarios?

- Logged in B2B user DK

- Logged in B2B user SE

- Logged in B2C user DK

- Logged in B2C user SE

- Logged out user DK

- Logged out user SE

I hope i makes sense - I can provide you with a login to the site if that will be of help.

That would be great. I am also not sure whether there's any other plugin / code / setting affecting things, so it would help to check directly. 

We could also work on a staging clone site if it's easier that way (many hosting companies offer a feature to create a staging / dev site).

I can also check the login issue that way.

Kind regards,

Stefan

Thank you for clarifying,

I will try to set this up as you described it, through a code snippet.

Please use our email at [email protected] for the account

Hi again,

I logged into the site now and looked into this. I made an update to B2BKing that allows the code snippet I shared previously to work correctly.

Then I tested with the following product: https://mbtshop.dk/wp-admin/post.php?post=12516&action=edit&lang=da&admin_bar=1

When testing I see the following:

https://www.loom.com/share/9be6ecb876e1446483c3c83b8024790f?sid=3871cf74-5f57-499c-8760-cc74c3b08889

As B2B:

• DK price: 80 (ex vat)
• SK price: 80 (ex vat) 

These are the B2BKing group prices as set on the product page, so I believe this is correct. WPML prices are not applying.

As B2C:

• DK price: 100 ( = 80 + vat)
• SK price: 150 ( = 120 wpml price + vat)

So I believe this is also correct, as WPML prices are now applying for the B2C user.

For these cases:

- Logged in B2C user DK

- Logged in B2C user SE

- Logged out user DK 

- Logged out user SE

Here B2BKing is not affecting the price in any way, so it would just give the prices as DK 100 and SK 150. Not entirely sure if you need this different.

Let me know your thoughts please,

Hi again,

-> I'm not completely sure if I understand it correctly, it would help if we could look at an example of the issue.

Are they basically saying that for example they're viewing a product as follows as a B2B user, and expecting to see the B2B price (90), but instead they get the B2C price (80) ?

I did various tests but I cannot reproduce the issue: https://www.loom.com/share/79cb5429b89d49feade675651997c155?sid=d92fa0fb-9399-4ddd-be86-886ab0315e08 (in the video I try switching the user from B2B to B2C, and then back to B2B again, and then I also tried as a logged user in incognito. Prices always seem to be 80 for B2B and then 100 or 150 for B2C).

If you see this kind of issue again, please try adding the product to cart, to see if the price is correct in cart or not. Even if the product page prices are showing a cached display, the cart should normally have the correct prices.

I cannot reproduce the issue.

I created a test product here (hidden from catalog): https://mbtshop.dk/wp-admin/post.php?post=14590&action=edit&lang=da with different prices for each level:

When logged in as a B2B user I always see the same price in Danish as in Swedish, I tried with various B2B groups: https://www.loom.com/share/9fb3f593ef374d59ab06e6b249a33c44?sid=3b6a91b9-ac5b-43fe-96b2-71e8f95e5f41

I am not sure why the client sees something else. Please ask the client, if / when they see this issue, please try adding the item to cart to see if the price in cart is also incorrect, or just the price on the product page is incorrect. It would at least give us some important information to understand if it's a kind of caching or display issue, or an actual calculation problem (as usually the price in cart is the real price).