6 Tickets
2
Hello,
I am using the "FOX - Currency Switcher" plugin that you recommended. But I am having issues with the visibility of the prices.
I am sending you examples in the attachment.
It should be 86.58 TL but it looks like 2.28 TL.
Apart from that;
the TL icon looks different on the bulkorder page. The correct one is as in the Screenshot_2.jpg attachment.
I am asking for your help.
6 Tickets
2
By the way, the EURO price that appears as 2.28 TL is the price we entered on the product page. We enter the data in EURO and display it as TL on the site.
2,762
Hello Mustafa,
Thank you for purchasing our plugin,
I checked this now on our local test site, with the latest plugin versions but I am not able to reproduce the issue.
I am thinking that maybe there is some kind of plugin conflict on your site, or another plugin affecting prices. Is there maybe any other plugin for discounts or pricing? If so, please try to deactivate those and check if the issue persists.
Other than that, it's hard to say what it could be.
If you'd like, we can check and troubleshoot this directly on your site. For that, is it possible to share a backend login to the site, or a staging clone site? It would be the best way we can get this resolved for you as soon as possible,
Kind regards,
Stefan