"Product price" (#3735972) / KingsPlugins

1 Ticket

Ronaldo started the conversation 2 years ago on October 1, 2024 at 2:31pm

Im using b2bking and my trying to exclude some products of the discounts that the app apply to the users of my webpage. By default the page make a discount according to the profile of the client, for example, if you're a "User1" on all the shop you're going to recive a 15 % off, if you're "User2" you will get a 10% off. But i got some products that doesnt require any discount and i dont know how can i exclude them from this formula.

I just tried the dynamic rule fixed price and doesn´t work neither.

Please help

2,762

KingsPlugins replied 2 years ago on October 1, 2024 at 3:45pm

Hello Ronaldo,

Thank you for using our plugin,

Are you configuring the discount through dynamic rules? If so, there is a beta option there for "all products except":

Please search for "except" in the dropdown and you will be able to find it:

Then you can select which products to exclude from your discount rule:

Can that help solve it for you?

Kind regards,

Stefan

1 Ticket

Ronaldo replied 2 years ago on October 1, 2024 at 5:36pm

Thanks, but it doesn't worked.

To be more clear. Here is how the product looks when I log in as "User 1" with a 17 % off on all the page. The normal price, without login, is $ 3.990 CHP (Chilean Pesos), but i need that, even there's a discount for my type of user, this product could mantain the $3.990 CHP price, and not the $3.312 CHP.

I just tried uploading a CSV file with the price and doesnt worked

2,762

KingsPlugins replied 2 years ago on October 3, 2024 at 5:22pm

Thank you for the details,

Is the 17% discount rule already set to "all products except" excluding that product, but the user is still getting a discount for the product? It might help if you can share a screenshot of the rule.

That is quite strange.

If you would like, we can check this directly on the site and troubleshoot the issue. For that, would it be possible to share a backend site access? or access to a staging site we can work on?