Public Ticket #3809574

Salesking Reports not working.

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2,762
KingsPlugins replied 2 years ago on January 28, 2025 at 2:33pm

Hello Divesh,

Based on the screenshot there, it looks like all elements are loading with the exception of the chart.

There may be an issue, possibly a conflict related to the chart libraries used. If you use right click -> inspect -> console, you may be able to see some kind of error there.

I believe the most likely explanation is some kind of libraries conflict. It may help to deactivate all other site plugins to see if that can solve it.

 

If you'd like, we'd be happy to check and troubleshoot the issue directly on the site. For that, we would need a backend login to the site, or a staging clone site we can work on.

 

Kind regards,

Stefan

 

 

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